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Frequently Asked Questions
Below are the most common questions we receive. If you still have need of assistance please email customer service at service@extremetumblers.com.
FAQs
Can I order my tumbler through you?
We are not set up to take orders directly from individual customers but you can order through any of our authorized dealers: www.StainlessTumblingMedia.com
Do you manufacture vibratory tumblers?
Our specialty is professional rotary tumblers that are designed for heavy-duty tumbling. Many of our customers use the tumblers for cleaning brass and large quantities of jewelry and rocks.
Do you have a dealership program?
You may inquire about achieving dealership authorization through dealers@extremetumblers.com.
Can I order spare parts for my Extreme Tumbler?
You may inquire about additional or replacement parts at: service@extremetumblers.com.
Is my tumbler under warranty?
All of our tumblers have a 3 year warranty on the base and drums. There is a limited 1 year warranty on the motors and belts.
I lost my instruction booklet. Can I get a new one?
Yes you can download a pdf of your instruction booklet here.